As we began to explain above, we not only are experts when it comes to a wide variety of appliance brands, but the same principle holds true for appliance types. We provide dryer repair, washing machine repair, dishwasher repair service, freezer repair, refrigerator repair…whoops – there we go again!
But beyond simply being able to successfully diagnose and fix your appliance, there are other reasons we are the top choice for appliance repair in Eaton Rapids.
We Stand By Our Word
While being able to accurately perform the task at hand is certainly a prerequisite to being a successful appliance repair company in Eaton Rapids (or in any community, for that matter), having close to 40 years of longevity means we are more than just competent – we strive for excellence.
This culture of excellence starts with the kind of people we’ve ascertained over the years. From top to bottom, we’ve instilled a culture of accountability and passion for what we do. Having employees with integrity who care about customer satisfaction (and not just covering their own you-know-what’s) is key element in setting ourselves apart from the competition.
You might be sitting there reading this thinking, “that sounds well and good, but how does it help me out?” Excellent question, we are thrilled you asked! Practically speaking, this excellence involves providing exceptional response times to our clients. When your refrigerator unexpectedly shuts down or your oven breaks right before you are hosting a holiday party, you want to be able to rely on a provider of appliance repair. Over our close to four decades of experience in the appliance repair industry, we’ve come to an understanding that a two-hour time slot is ideal in reference to being able to keep our appointments. It’s pretty much impossible for us to know how long a given issue is going to take until we get to your home and diagnose the issue, and seeing as we have multiple in-home visits each day, giving ourselves a bit of leeway so we can honor each appointment is the best approach. This way, we can resolve the most common issues and still make it to the next two-hour time-slot!
This approach also boasts the added benefit of our customers not having to block off an entire afternoon, like they might have to with a cable company, for example. We’ll do our best to be flexible and work around your schedule so that this unfortunate circumstance leads to as little inconvenience as possible.
The Average In-Home Visit
Our technicians are certified, insured, and factory-trained. As a current or prospective customer of ours, we feel it’s important you know this. It’s also significant to note that we’ve been recognized by LG Electronics in particular as one of the nation’s top-performing appliance repair companies!
Being recognized on a national scale is something we are quite proud of, but getting glowing testimonials from community members like Josh is even better. We hope it gives you the confidence to choose us the next time something goes wrong in the kitchen.
Once we arrive, on-time and prepared, expect us to be equipped with our comprehensive toolkit. This “toolkit” is comprised of a specific laptop which our technicians carry so they can have access to the most recent and accurate information on your specific appliance’s make and model. After we diagnose the issue and inform you of the repair outlook, we’ll include a reasonable quote and go from there. Your home life will be back up to snuff in almost no time!
Respecting Your Home
We understand that we are unfamiliar guests in most circumstances, and as such we’ll operate with respect and consideration while performing our appliance repair duties in Eaton Rapids. One of the things we attempt to be known by is our dedication to courtesy. That’s how we make lifelong clients out of first-time customers here at Lane’s Repair.
Blending Value With Quality
If you are looking for affordable appliance repair in Eaton Rapids, MI, we ask you to consider Lane’s Repair for the reasons listed above. We do our best to blend value with quality here at Lane’s Repair because we consider ourselves a part of the greater community. From top to bottom at our appliance repair company, our highest priority is to build and maintain your trust and respect. Schedule your appointment today!